Croydon, CR0 0XT, UK Golden Leaves guarantees to pay for the cost of the funeral directors fees and much more. Please call Golden Leaves at your earliest convenience to discuss on our freephone number: 0800 … Very pleasant. When you purchase one of our selected funeral plans we guarantee that the complete cost of your cremation funeral will be met in full, when the time comes. Where are you a resident? Will be recommending you to friends. All the staff were friendly and helpful. Golden Leaves is the only funeral planning company to provide a repatriation plan, in conjunction with Rowland Brothers International, to British expatriates living abroad and foreign expatriates living in the UK. It is inclusive of basic funeral director services, an urn and preparation for the deceased. Do you agree with Golden Leaves Funeral Plans’s star rating? All Golden Leaves Funeral Plan funds are held in the Trust by an independent board of trustees, who are required to ensure the adequacy of funds to cover the cost of funerals when they occur. Reply from Golden Leaves Funeral Plans. Pressure free,polite,ordinary people who explained everything we wanted to know and not what some want to just highlight. Registered office: Oak House, 5 Robin Hood Lane, Sutton, Surrey, SM1 2SW, Golden Leaves International Funeral Plans, BSI ISO: 9001 Business Excellence Standard. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews … Check out what 1,115 people have written so far, and share your own experience. Funeral procession - whether the provider includes a funeral procession as part of the plan. Now, Golden Leaves Pre-paid Funeral Plans are offered by a network of funeral directors across the UK, and also into Europe, serving the expatriate communities that live there. All information in the tables is accurate to February 2020. Golden leaves was founded in 1984 and its funeral plans are offered by a number of funeral directors around the UK. He directed me to the website which provided me with lots of info about the company. Golden Leaves Managing Director Barry Floyd talks to regulatory expert Mo Arshad to help provide some clarity around the upcoming new FCA regulations. Carl Webster. Golden Leaves Funeral Plans Application Form Golden Leaves International Funeral Plans Terms & Conditions International For advice please call freefone 8000 98309 www.goldenleavesinternational.com (No international code required from a Spanish mobile or landline) N.A.P.F.P National Associa tion For Pre-Paid Funeral Pla ns The FPA provides an extensive level of financial monitoring for all registered funeral plan providers, to ensure there are sufficient funds in the trust to cover the services of every funeral plan we hold with our … For example, if you take out a plan over 10 years and pass away during the instalment term with payments still left to pay, we won't ask your family or representative to pay the remaining instalments before the plan can be used. Check out what 1,477 people have written so far, and share your own experience. | Read 21-40 Reviews out of 1,693 Great people to work with felt happy to make my plans so my family don't suffer my funeral fees when I'm home very easy to deal with .thank you .golden leaves . Click at Choose a Plan. It has since been shaped to support the growing numbers of independent funeral directors who wanted to offer a funeral plan specific to their own communities and requirements. Outside UK: +44 20 8684 3463, Golden Leaves There are other plans available that cover all burial fees and guarantee these at today’s price. Nevertheless, nobody wants to let their family bear the burden of funeral expenses either. I found the whole experience helpful and beneficial and would recommend this to others going forward. All information in the tables is accurate to February 2020. Check out what 933 people have written so far, and share your own experience. Golden Leaves funeral plans review. If you have a complaint with Golden Charter, we've outlined the steps needed to do this and how we will deal with it. Now, Golden Leaves Pre-paid Funeral Plans are offered by a network of funeral directors across the UK, and also into Europe, serving the expatriate communities that live there. 5 were here. Nobody wants to contemplate their own death . Good clear guide and prompt responses on any queries. Our Keeping You Informed section is full of stories and comments relevant to you. Do you agree with Golden Leaves Funeral Plans’s star rating? We want to resolve complaints to your satisfaction whenever possible. Top 10 most Expensive Funeral Plans Pre-Paid Funeral Plan FAQs Safeguard Their Future Golden Leaves funeral plans don’t include the cost of a burial plot, like all … Golden Leaves are a founder member of the National Association for Pre-paid Funeral Plans. … Read more Competition and Regulation expert appointed to The Golden Leaves Board of Trustees Golden Leaves Guarantee Protecting you from any rising costs. Impending FCA regulation and what might it mean for the Independent funeral Business. | Read 1,201-1,220 Reviews out of 1,660 Please note the Funeral Planning Authority deal with complaints pertaining to funeral plans only and not for example, funeral directors themselves. We will fully investigate your complaint and send you a reply confirming our findings. We will tell you who’s dealing with your complaint so contacting us is easier. Also no contract pressure to sign at that moment but given a 2 week time off to discuss with my wife if this was right for us, excellent service. How can I be sure that the funeral plan that I have purchased is safe and secure? It is based in Croydon. I have taken out a plan in order to ensure I will be taken care of when it is my time. Basic prepaid funeral plans. I am still awaiting two plastic cards to give Wife and Daughter to act upon when I die. We’re open from 9am – 5.30pm Monday to Friday. Golden leaves funeral plan . This person will be a trained complaint handler not directly involved with your case before the complaint. That's an increase of £146 in just one year*. Useful. Send copies of relevant documents, please keep your originals for your records. You can do this by e-mail, telephone or you can put your complaint in writing. It also means you get the day that you want for … | Read 81-100 Reviews out of 1,115 Or select the Request a callback option in the right hand column of this website. Golden Leaves is registered with the Funeral Planning Authority (FPA) and we fully support and adhere to its rules on complaint handling. Do you agree with Golden Leaves Funeral Plans’s star rating? Golden leaves funeral plan . Our latest actuarial reports show that there are sufficient funds to cover all … Some companies are registered with the Funeral Planning Authority, which regulates this area; the big providers include Dignity and Golden Charter. Your Funeral Plan? Golden Leaves funeral plans has been at the forefront of pre-paid funeral plans for over 25 years. Basic prepaid funeral plans. Voice your opinion today and hear what 1662 customers have already said. Our latest actuarial reports show that there are sufficient funds to cover all … Filing history for GOLDEN LEAVES LIMITED (02935393) People for GOLDEN LEAVES LIMITED (02935393) Charges for GOLDEN LEAVES LIMITED (02935393) More for GOLDEN LEAVES LIMITED (02935393) Registered office address 5 Robin Hood Lane, Sutton, Surrey, SM1 2SW . 12-16 Addiscombe Road Voice your opinion today and hear what 1665 customers have already said. | Read 221-240 Reviews out of 933 We will acknowledge your complaint within 7 working days of receipt. CR0 0XT, This policy is approved by the Managing Director – Barry Floyd. Golden Leaves funeral plans has been at the forefront of pre-paid funeral plans for over 25 years. Upon checking your plan, we can confirm interest has not been applied to any of your payments or future payments. Provide any details or reference numbers (e.g. Open Prepaid Funeral Plans – Simple Plus (£2,995) Golden Leaves – Zinc (£3,089) Plan with Grace – Jasmine (£3,190) Co-op – Simple (£3,295) Of the top 10 cheapest plans listed the Plan with Grace Bluebell plan is the cheapest at £2,695. 0800 85 44 48 (UK) or +44 20 8684 3463 (Outside UK) Next accounts … Golden Leaves prepaid funeral plans are offered by a network of funeral directors, in the UK and Europe. Golden Leaves is a founding member of the NAPFP (The National Association for Pre-paid Funeral Plans) and has played a major role in the development of FPA (The Funeral Planning Authority). (Except for the Copper Plan where Golden Leaves will select the funeral provider without exception). Check out what 1,693 people have written so far, and share your own experience. Far better to ask our respective spouses when the “Dust” has settled, so to speak. To speak to an agent now, please call 0800 85 44 48. 5 were here. Your first point of contact will be the member of staff that you originally dealt with. The FPA provides an extensive level of financial monitoring for all registered funeral plan providers, to ensure there are sufficient funds in the trust to cover the services of every funeral plan we hold with our … The Avalon Promise means that if you pass away before your funeral plan is fully paid for, you can still get the funeral services included in your Avalon plan. When a customer buys a Golden Leaves plan … If we can’t reach agreement with you, you can refer your complaint to the Funeral Planning Authority. | Read 1,461-1,480 Reviews out of 1,477 Do you agree with Golden Leaves Funeral Plans’s star rating? Looking for a funeral plan don't forget to look at Golden Leaves. In addition to their traditional plans, they also offer a range of green funeral plans and international plans for expats living in Europe. Check out what 1,665 people have written so far, and share your own experience. I would recommend them highly. This field is for validation purposes and should be left unchanged. All rights reserved. Excellent service. Golden Leaves Funeral Plans aims to support grieving families during these tumultuous times. Had no qualms about taking out the policy. Golden Leaves Funeral Plans. Golden Leaves is a founding member of the NAPFP (The National Association for Pre-paid Funeral Plans) and has played a major role in the development of FPA (The Funeral Planning Authority). 16th Floor No 1, 12-16 Addiscombe Road, Registered office: Oak House, 5 Robin Hood Lane, Sutton, Surrey, SM1 2SW. Reply. However we are just a phone call away if you’d rather one of experienced team goes through the application for you. All Golden Leaves Funeral Plan funds are held in the Trust by an independent board of trustees, who are required to ensure the adequacy of funds to cover the cost of funerals when they occur. Easy to put in place with my local funeral director safe hands, It was the best, opposite for me so I don't have to worry about, but my children haveing to do anything all arrangements are made. We provide funeral plans for all expatriates living in Spain, Portugal and Cyprus. The funeral plan usually operates alongside a network of funeral directors and the customer is usually assigned the one that's nearest to where they live, although with some plans you can choose. If you remain dissatisfied you may wish to raise a formal complaint. According to the latest industry reports, the funeral sector generates £2 billion in revenue per annum, with a growth forecast of 4.3 per cent for the next 12 months alone. Golden leaves was founded in 1984 and its funeral plans are offered by a number of funeral directors around the UK. If you are to purchase your plan by way of single payment or 12-60 monthly instalments, the funds are paid directly into the Golden Leaves Trust. I found Golden leaves through the…internet by chance. We’ll clearly explain the reasons behind our decision and what action we’ll take to put things right, if appropriate. Graham was very helpful and explained what we were signing up for in a way that was easy to understand, Very nice people friendly helpful and great, I found Golden leaves through the internet and was introduced to a very knowledgeable agent who did not give me any pressure but just simply advised me of the options to suit me. Do you agree with Golden Leaves Funeral Plans's TrustScore? | Read 21-40 Reviews out of 1,693 A secure way to pre-plan and pre-pay for your funeral, according to Golden Leaves funeral plans (not that we disagree – but why not download our funeral plan questionnaire – Golden Leaves plans may – or may not be the right ones for you.) Share. Top 10 most Expensive Funeral Plans Death is something that we would rather not think about at the best of times. Dear Mrs. Andrews, Thank you for your review. Since our inception in 1984, we have partnered with a widespread network of funeral directors across the UK and Europe. The lower cost funeral plans offered by funeral plan providers will commonly offer restrictions on the services provided and which costs will be covered. Do you agree with Golden Leaves Funeral Plans’s star rating? Home; Funeral Plans. plan, funeral director etc). I just hope that I won't have to put them into play too soon. . BSI ISO: 9001 Business Excellence Standard. These plans do NOT include any funds to cover third party costs* such as Crematorium or Cemetery fees, Doctors, Clergy or Church fees. Pre-Paid Funeral Plan FAQs Safeguard Their Future. That's an increase of £146 in just one year*. Our international division offers expat prepaid funeral plans in Spain, Portugal, Cyprus, Balearic Islands, and the Canary Islands. Interest is only applied if paying for a Golden Leaves Funeral Plan longer than 12 months. The whole process can be completed online, including secure payments and setting up direct debits. Our Opal plan is designed for those who want a simple cremation service. Great people to work with felt happy to make my plans so my family don't suffer my funeral fees when I'm home very easy to deal with .thank you .golden leaves . You need to check what happens if the death occurs away from the home area as some funeral directors will only 'recover' the body from a limited area. Get a quote Request Info Pack Our Funeral Plans About Funeral Plans About Us Contact Us Help News & Advice Home > How to make … They answered our questions clearly. Golden Leaves was initially formed by a highly regarded family of funeral directors in Croydon, South London, to satisfy the demand of the community its family had served since 1875. When death occurs please contact your appointed funeral director or call us on our emergency service freefone number 0800 85 44 48 or if you are outside the UK + 44 20 8684 3464. Many thousands of people in the UK and expatriates abroad have now planned and paid for their funerals as part of a sensible and responsible approach to organising their lives. I am so far impressed with all the contact and procedures to advise me. Alternatively call our freephone number to contact us. Contact Form. Check out what 1,660 people have written so far, and share your own experience. To purchase a Golden Leaves Funeral Plan, please call free on 8000 98 309 (Spain). Check out what 1,693 people have written so far, and share your own experience. Do you agree with Golden Leaves Funeral Plans’s star rating? Alternatively call +44 208 684 34 64 from outside the UK. The Funeral Ombudsman Scheme is concerned with redressing complaints when ... plans. Golden Leaves International. I was rather sceptical of funeral plans until I discussed it with my funeral director and they suggested Golden Charter, who came up with the plan I required, covering everything, including a ‘refund clause’, should my body be donated for medical science. Do you agree with Golden Leaves Funeral Plans’s star rating? Address: 16th Floor No 1 Golden Leaves will subcontract the delivery or your Golden Leaves funeral services to a local funeral director (if required) providing they agree to provide the funeral services to our client on our behalf and meet our stringent service standards. State your case clearly and include relevant dates. Check out what 1,662 people have written so far, and share your own experience. Accounts. Firstly, contact the member of staff you originally dealt with. 2. Here to help you on: 0808 169 4534 Phone us on 0808 169 4534 Open menu Close menu Get a quote Request Info Pack Here to help you on: 0808 169 4534. Both our number and the funeral director operate 24hrs every day of the year. Trustpilot. Golden Leaves International has been a leading provider of prepaid funeral plans for over 30 years and we know that considering your funeral and purchasing a pre-paid plan can be difficult. There funeral plans are well priced and give you a lot of choice to make them what you want by adding extras or removing items from there set plans you end up with a plan that you really want. . Do you agree with Golden Leaves Funeral Plans's TrustScore? Please call us FREE on 8000 98 309 (Spain) or +44 208 684 34 64 calling from outside UK. 3 reviews. Staff were very helpful and explained anything that I didn't understand. How we will deal with your complaint We will acknowledge your complaint within 7 working days of receipt. Golden Leaves Funeral Plans aims to support grieving families during these tumultuous times. Golden Leaves Managing Director Barry Floyd talks to regulatory expert Mo Arshad to help provide some clarity around the upcoming new FCA regulations. There are severals way to get in touch . The average cost of a funeral in 2010 was £2857, expecting to rise to over £4000 by 2015. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews … Costs for plans start at around £2500. They should be familiar with your case and may be able to clear up any misunderstanding. Whether you purchase your plan by way of single payment or 12-60 monthly instalments, all Golden Leaves Funeral Plan funds once received, are paid directly into the Golden Leaves Trust. How to take out Golden Leaves Plan Taking out your plan is simple and straightforward. We will look to send you our final response within no more than 20 working days from the receipt date of your complaint. The Funeral Planning Authority is an impartial adjudicator and provides a free, independent arbitration service for resolving disputes within the funeral planning sector. Do you agree with Golden Leaves Funeral Plans’s star rating? For more information, get in touch today and we will help put together the right funeral plan for you. Open Prepaid Funeral Plans – Simple Plus (£2,995) Golden Leaves – Zinc (£3,089) Plan with Grace – Jasmine (£3,190) Co-op – Simple (£3,295) Of the top 10 cheapest plans listed the Plan with Grace Bluebell plan is the cheapest at £2,695. Do you agree with Golden Leaves Funeral Plans’s star rating? A prepaid funeral plan with Golden Leaves enables you to plan, design, and pay for your funeral in advance and give your family peace of mind that your funeral is all taken care of. Skip to content. Cyprus; Portugal; Spain; Opal Plan Portugal - Portugal This plan is designed for those who just want a simple cremation service. They say: Golden Leaves Plan … Contact us by email info@goldenleavesinternational.com. Golden Leaves are one of the UK’s leading funeral planning providers and are the first independent business in their industry to achieve ISO 9001 for business excellence. Protect loved ones from future price increases with a pre-paid Funeral Plan. Company status Active Company type Private limited Company Incorporated on 3 June 1994. When a member of staff from Golden Leaves called me on the telephone they explained what happens with my funeral plans and I have to say that they were very helpful and friendly and put my mind at rest as I wanted to make sure that my family are sorted when I have passed away but as we both said that hopefully it won’t be any time soon The advisor that called was very knowledgeable and able to advise appropriately. Golden Leaves International are experts in Funeral Plans for ex-pats living in Spain, Portugal and Cyprus. Invited. Golden Leaves offer 6 levels of service which offer variety but it can be confusing understanding exactly what each has to offer, so do compare the content of each of the funeral plans closely. Protect loved ones from future price increases with a pre-paid Funeral Plan. Should we be unable to do this we will contact you to clearly explain the reasons for any delay. Paying for your funeral in advance is a wise choice and releases the members of the family from the anxiety of worrying if they can afford the expenses involved in the funeral arrangements. They should be familiar with your case and may be able to clear up any misunderstanding.If you remain dissatisfied you may wish to © 2021 Trustpilot A/S. Impending FCA regulation and what might it mean for the Independent funeral Business – part 2. Carl Webster. We will tell you who’s dealing with your complaint so contacting us is easier. Very good communication and assistance given throughout, including an easy payment scheme. Croydon, Golden Leaves prepaid funeral plans are offered by a network of funeral directors, in the UK and Europe. The Founder of South London based Funeral Planning Firm Golden Leaves, has been awarded an MBE in the latest Queen’s New Year’s Honours list. The people I have spoken to are very friendly and polite.keep up the very good work you're all doing, Very informative, answered all questions . Watch Video. When a customer buys a Golden Leaves plan the money is put in a trust. On this website: 1. 28 Jan 2020. 548 likes. Whether you need advice on registering a death, arranging a funeral or putting a loved-one’s plan into action, our FAQs should help you find the answers. The deceased is transferred directly to the crematorium with no one in attendance and no funeral … Since our inception in 1984, we have partnered with a widespread network of funeral directors across the UK and Europe. If you have a question or want to know about a particular product please fill out a contact form and one of our Expert Partners will be in touch shortly to answer your question. Do you agree with Golden Leaves Funeral Plans’s star rating? Golden Leaves funeral plans has been at the forefront of pre-paid funeral plans for over 25 years. From €68.24 p/m* Find Out More. UK: 0800 85 44 48 You've already flagged this. The staff at Golden Leaves are always welcoming we often pop in to their office for a cup of tea. Golden Leaves funeral plans offer the widest choice of prepaid plans. You can take comfort in knowing that your family is spared the emotional and financial burden of organising and financing your funeral in the time when they are least able to cope. Excellent service and good value for money! Funeral procession - whether the provider includes a funeral procession as part of the plan. Check out what 1,665 people have written so far, and share your own experience. For the 15th year in a row, costs have risen to an average of £4,417. Golden Leaves Funeral Plans have been at the forefront since 1984 when such plans first became available in the UK. Your Funeral Plan? 5 were here. Reply. Golden Leaves funeral plans has been at the forefront of pre-paid funeral plans for over 25 years. The lower cost funeral plans offered by funeral plan providers will commonly offer restrictions on the services provided and which costs will be covered. Keep your originals for your review the deceased to Friday Read 1,461-1,480 Reviews out of 1,115,... That you originally dealt with our final response within no more than 20 working days of receipt known. Death is something that we would rather not think about at the best of times online, including secure and! Communication and assistance given throughout, including secure payments and setting up direct.. A founder member of the plan provided and which costs will be covered and able to clear up any.... 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