We try to make all our policies as clear, fair, and readable as possible. We start check in at 4pm, and check out is at 12pm. We require guests to stay for at least two nights (where available) because it gives our guests a much greater chance to see the aurora, experience all that Basecamp has to offer, and to leave happy. Basecamp Policies, Terms, and Legal Stuff. BOREALIS BASE CAMP – ALASKA SEE MORE DREAMY AND INSPIRING PHOTOS BY VISITING @BORELAISBASECAMP. The transparent ceilinged Borealis Basecamp igloos rest on a north facing ridge crest at an altitude of about 1,200 ft beckoning you. I began my aurora adventure at Borealis Basecamp in a remote part of Alaska, roughly an hour-long drive north of Fairbanks International Airport (FAI). Rugged landscapes, aurora borealis overhead, first class accommodations, personalized and heartfelt Alaskan service. We do offer a 15% discount for guests who are active military, Alaskan residents, or are coming back for their second trip to Borealis Basecamp. Triple occupancy requires a roll away bed. Make sure to mention at time of booking if you are eligible for one of these discounts! We are now allowing for penalty free re scheduling if … Start your day off right with a free continental breakfast, served … �sv The remaining 50% payment is due 45 days prior to arrival. Note: Child policy: not available • The domes at Borealis Basecamp are suitable for 1 or 2 people. Meet us at the front desk of Borealis Basecamp, an adventure resort located 35 miles North of Fairbanks, Alaska, on the Elliott Highway. Drive yourself: 45–60 minutes each way. Each room at Borealis Basecamp comes with a hairdryer, moisturizing hand cream, in-room free wireless internet, a hot water kettle, and complimentary hot cocoa, tea, and coffee. The ceiling wraps around you, outside and inside blend together, enveloped in the beauty of Alaska. While our regular cancellation policy is in place, we have modified our reservation policy to provide more flexibility in the face of COVID-19. We understand that sometimes life happens and you have to cancel reservation at Borealis Basecamp. Please contact us for more details. Call us at +1-907-885-2845 (booking office open Monday-Sunday 9:00-17:00, Alaska Standard Time). Hotel: Bridgewater Hotel or similar. The host doesn’t allow pets or smoking. A deposit equal to 50% of the order total is due at time of booking to secure your reservation. After check-out, take the Borealis Shuttle at 11:00 AM to the Borealis Basecamp.Enjoy a free day to explore the winter Alaska!The Borealis Basecamp offers a variety of winter activities to choose. House rules. Each room can be outfitted with a king bed or with two twin beds, typically meant for two people. Now introducing the White Mountains Snowmachine Experience, an all inclusive day long snowmachining tour into Alaskan backcountry. Notice of cancellation must be made directly to TakeTours by email or through web mail at Contact Us . Notice of cancellation must be made directly to TakeTours by email or through web mail at Contact Us . All sales are final and incur 100% cancellation penalties. Make sure to check in at the front desk 45 minutes prior to the start of your tour for a safety briefing! Examples of full refunds we’d grant. Email us at info@borealisbasecamp.net. Bad refund policies are infuriating. In accordance with the Fairbanks North Star Burrough regulations, we charge an 8% bed tax on each room per night. Our guests praise the helpful staff in our reviews. Due to this Borealis Basecamp LLC reserves the right to cancel or modify reservations. We recommend booking a free cancellation option in case your travel plans need to change. Borealis Basecamp places you 7.4 mi (11.9 km) from Lower Chatanika River State Recreation Area. Cancellation Policy. next. Nature at its finest! Please understand that we have been designed for optimal aurora viewing, and every igloo on the property has a great view of the aurora. I would love to stay woth you guys from sep 19th to the 22nd. If you arrive later than 1am, please let us know in advance so we can prepare a packet of information for you at the front desk when you arrive. The staff at Borealis Basecamp were great and helpful. We never want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with our products* for any reason, just contact our support team and we’ll take care of you.. The rough print and the fine print. If you are covered by your travel insurance for cancellations, we can provide proof of canceled accommodation and the amount you have paid. h�bbd```b``�"f�H�^ɲ,. Add your trip dates to get the cancellation details for this stay. That is why we have a strict cancellation policy. Crafted exclusively to maximize aurora viewing and guest comfort, these domes are intimate retreats in the midst of an Alaska winter. 45 to 0 days prior: 100% cancellation fee/ non-refundable . If we cannot confirm your reservation as requested and you do not accept the alternatives, your credit card will be refunded. Any damages to the room or furniture in the room are authorized to be charged to the card on the account held by the guest. Borealis Basecamp guests stay in exclusive fiberglass domes similar to those utilized by polar expeditions and research stations. Excluded from any flexible terms or special offers. endstream endobj 311 0 obj <. Arrive in Fairbanks and transfer from the … 3 Night 4 Day Borealis Basecamp Package Book this package before August 1, 2020 to get $200 off lodging! Borealis Basecamp is rated "Superb" by our guests. Read more at borealisbasecamp.net! Arrive in Fairbanks. Please mention your reservation number when informing us of the cancellation. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Book Borealis Basecamp, Fairbanks on Tripadvisor: See 103 traveler reviews, 209 candid photos, and great deals for Borealis Basecamp, ranked #3 of 28 specialty … Borealis Basecamp - Borealis Basecamp offers an accommodation within 52 minutes by car from Fairbanks International airport. Enjoy free breakfast, free WiFi, and free parking. endstream endobj startxref Basecamp-initiated cancellations. We have a strict smoking policy at Borealis Basecamp. Operating as an off grid lodge in Northern Alaska there are occasionally items beyond our control including inclement weather, acts of God, and unforeseen circumstances. We will make every effort to fulfill last minute requests. Please let us know at time of booking if you need an extra bed and we can accommodate you! After booking, 30% of the reservation total is non-refundable, Cancellation 30-60 days before arrival, 50% of the total is non-refundable, Cancellation 30 days before arrival, 100% of the total is non-refundable. Picture credit goes to Nathan at Electric Moose Studios! Service animals are, however, accepted. Enjoy a three night stay in the perfect Arctic getaway, including roundtrip transfers from Fairbanks, an hour long dogsledding experience, and an hour long snowmachining experience. The purpose of this policy to preserve the sense of tranquility and peacefulness we get here at night. Call us at +1-907-885-2845 (booking office open Monday-Sunday 9:00-17:00, Alaska Standard Time). With an updated cancellation policy, you can cancel and receive a credit towards a future booking, with no re scheduling fee. That being said, we often need to change our guests’ room placements based on a variety of factors, including availability and the mobility of other guests. Note: • Child policy: not available • The domes at Borealis Basecamp are suitable for 1 or 2 people. Triple occupancy requires a roll away bed. Quad occupancy unfortunately is not possible. prev. Do you have a special offer for 3 nights? Arrive in Fairbanks. If you are a individual traveller (1-9 people), the policy will depend on your booked rate. We accept all major credit cards. 337 0 obj <>/Filter/FlateDecode/ID[<3E3FC73444C3044E9C9A501465055920>]/Index[310 44]/Info 309 0 R/Length 127/Prev 1252935/Root 311 0 R/Size 354/Type/XRef/W[1 3 1]>>stream If you are covered by your travel insurance for cancellations, we can provide proof of canceled accommodation and the amount you have paid. �QDF*�ٌ�@n`�j$��������xl#����? Hotel: Bridgewater Hotel or similar. Cancellation Policy. Cancellation 30-60 days before arrival, 50% of the total is non-refundable Cancellation 30 days before arrival, 100% of the total is non-refundable To cancel your reservation, contact us by: Email us at reservations@borealisbasecamp.net. Time of cancellation will be determined when notice is received and confirmed by our office. Be aware that it’s a difficult trip in winter; the shuttle is highly recommended. Reservations without a deposit will be cancelled after 48 hours. Cancellation Policy: Up to 61 days prior: 40% cancellation fee; 60 – 46 days prior: 60% cancellation fee; 45 to 0 days prior: 100% cancellation fee/ non-refundable; Note: Child policy: not available; The domes at Borealis Basecamp are suitable for 1 or 2 people. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Please take the time to read through this information, as it will provide you with important information regarding your stay with us. %%EOF We understand that booking for a trip in the future can be uncertain. Triple occupancy requires a roll away bed. 310 0 obj <> endobj %PDF-1.6 %���� This means our guests are encouraged to turn out all the lights in their room, and must hold quieter conversations when outdoors. Borealis Basecamp offers the only clear roofed igloos in all of Alaska. Cancellation Policy: Up to 61 days prior: 40% cancellation fee . *Please note that we do not guarantee an in room refrigerator in our guest rooms, if you require items to be refrigerated during your stay please let us know at the front desk and we can refrigerate them for you. As of December 2020, Borealis Basecamp no longer allows drones on site due to safety and privacy concerns. We may cancel accounts if they have been inactive for an extended period: For trial accounts: For HEY: 60 days after a trial has expired without being upgraded; For other services: 30 days after a trial has expired without being upgraded; For frozen accounts: 180 days after being frozen due to billing failures This 15-room cabin property has conveniences like free breakfast, free in-room WiFi, and free self parking. Quad occupancy unfortunately is not possible. Quad Cancellation Policy: Up to 61 days prior: 20% cancellation fee 60 - 46 days prior: 30% cancellation fee 45 - 31 days prior: 80% cancellation fee 30 to 0 days prior: 100% cancellation fee/ non-refundable . Offering airport transfer service and concierge service, Borealis Basecamp also provides a special menu, a playroom and a games room for guests with children. The spot is a hub for aurora chasers, and with no light pollution, and so few people, the Borealis Basecamp is one of the few spots in the world that offers around 250 nights of swirling green, red, and purple lights each year. Cancellation Policy: Up to 61 days prior: 30% cancellation fee 60 - 46 days prior: 50% cancellation fee 45 to 0 days prior: 100% cancellation fee/ non-refundable . Popular attraction Lower Chatanika River State Recreation Area is located nearby. h�b``�e``������:�A�D�X����m�bq>-����`� ��1�� Ғ@,�� �0�Q��|����s�DX Note: Child policy: not available; The domes at Borealis Basecamp are suitable for 1 or 2 people. We do try our hardest to place our guests in the room you select during booking, or your preferred room. To cancel your reservation, contact us by: Email us at  info@borealisbasecamp.net. 353 0 obj <>stream Our front desk is open until 1am each night. Should Borealis Basecamp LLC cancel or modify a reservation the changes will be refunded completely at time of change. At Basecamp, we want every guest to be able to see the lights. We do not offer late check out to our guests. The absolute best overnight Aurora viewing in Fairbanks Alaska!!! You feel like the company is just trying to rip you off. Arrive int Fairbanks and transfer from the … The second dinner at borials base camp the cook had a melt down in the back and was slamming things around and cursing and sent our food out undercooked so after sending my $60 steak back to be cooked to medium like I asked i got it back still pretty rare. Hi. Borealis Basecamp: Five Start Destination supported by a Ten Star team - See 102 traveler reviews, 209 candid photos, and great deals for Borealis Basecamp at Tripadvisor. 0 Discover genuine guest reviews for Borealis Basecamp along with the latest prices and availability – book now. We do charge $500 for smoking damage when it can be proven that a guest has smoked inside of their room. Cancellation penalties per person (request day and departure day are not counted) Tours with Borealis … (Please note that in order to receive a military or Alaskan discount, one must present their ID at time of check in). If you would like an extra bed for a third person, we can place one in your room for a charge of $100 a night. If you chose the fully flexible rate you will get a full refund if you cancel … Optional Tours: Dog sleds ($129/person), Snow Machine Tour ($149/person), etc. Sometimes, that’s just not possible with a single night stay. Dining . After 11pm is Quiet Hours at Basecamp. Time of cancellation will be determined when notice is received and confirmed by our office. 60 - 46 days prior: 60% cancellation fee . Shuttle: Departs Fairbanks area hotels at 11 a.m. and 3 p.m. Departs Borealis Basecamp at 12 p.m. and 4 p.m. $35 per person, each way. Excluded from any flexible terms or special offers. As we are quite remote and almost all of our bookings come beforehand, we are unable to sell cancelled accommodation premises again in a short notice. Each additional person is $35 per person. Borealis Basecamp: Fifteen Shadows of Brown or Into the Wild - See 93 traveler reviews, 202 candid photos, and great deals for Borealis Basecamp at Tripadvisor. A fair refund policy. 45 to 0 days prior: 100% cancellation fee/ non-refundable . Stay at this cabin in Fairbanks. For the safety of our guests, we do not allow smoking or vaping anywhere indoors on our property. We’ll even let you know about secret offers and sales when you sign up to our emails. �64�089I$���( ���}����1f�II[uNb�r�Z�� ��,�f��9²@��� �� Get details. Please mention your reservation number when informing us of the cancellation. The Borealis Basecamp is about an hour drive from Fairbanks, Alaska. Guests are required to show a photo ID at time of Check in. Triple occupancy requires a roll away bed. Once booked, all last minute reservations (within 30 days of travel) are final and non-refundable. Unfortunately, our housekeepers are on a very tight schedule and need rooms vacated at 12pm in order to get them clean before the next check in. Private Shuttle: $94 for 1–2 people. Cancellation Policy: Up to 61 days prior: 40% cancellation fee . Cancellation Policy: Up to 61 days prior: 40% cancellation fee; 60 - 46 days prior: 60% cancellation fee; 45 to 0 days prior: 100% cancellation fee/ non-refundable . Reviews. Cancellation penalties per person (request day and departure day are not counted) Tours with Borealis … Please mention your reservation … Cancellation policy. Guests who choose to check out early and leave their igloo will not be offered or eligible to receive a partial or full refund on their room. 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